"I sent a correction about the Node version floor for the Linux install. The editors replied within two days with the updated page link. That kind of editorial loop is rare in reference sites."— Ibrahim K. OlusolaBackend Lead · Tallowbrook Media · Lagos
Contact the Claude AI Reference Editors
Reach the editorial team for factual corrections, dead links, typo reports, or topic suggestions — with response times that vary by request type.
Permissions primer
The editorial team does not provide Claude AI product support, billing help, or model access assistance — for those, you need to contact the vendor directly through their own support channels.
How to reach the editors
The primary contact for all editorial matters is editors@claudeai.gr.com. This address is monitored by the full editorial team, so your request will reach whoever covers the relevant section of the reference rather than sitting in one person's inbox. For urgent issues — such as a page that contains dangerous misinformation about a security configuration — include the word URGENT in the subject line and the team will prioritize it within one business day.
For non-urgent matters, the standard response time is five business days for factual corrections and topic suggestions, and two business days for dead links and typo reports. The difference in turnaround reflects the work involved: a typo can be fixed in minutes; a factual correction requires the editor to locate a primary source, verify the claim, and sometimes redraft an entire section.
The team can also be reached by phone at +1 415-555-0118 during business hours (9 am – 5 pm US Pacific, Monday through Friday). Phone contact is better suited to time-sensitive coordination than to detailed corrections — anything complex is easier to handle over email where you can attach a link and the editor can reply with the updated URL once the fix is live.
What to include in your message
A correction request that arrives with a source gets fixed faster than one that does not. The editors need to verify every change against a primary source before publishing it — if you send a source with your report, the editors can go from inbox to fix in a single session rather than two. The ideal correction email contains four things: the URL of the page that has the error, a quote of the incorrect text, a description of what the correct text should say, and a link to the source (vendor documentation, a published changelog, an academic paper, or a government resource such as the NIST AI RMF).
For dead links, you only need the page URL and the anchor text of the broken link. For topic suggestions, a sentence or two explaining why the topic is relevant to Claude AI developers and whether you know of a good existing source is enough to start the conversation. The editors review topic suggestions monthly and give written feedback on whether a suggestion fits the hub's scope.
What this contact is not for
This editorial contact address is not a support channel for the Claude AI product itself. The editorial team has no access to account settings, billing records, API keys, or any Anthropic infrastructure. If you are having trouble with your Claude AI account, a failed payment, a rate-limit error, or a CLI authentication failure, those issues need to go to Anthropic's own support channel. This hub provides reference documentation; it does not provide product support.
Similarly, this contact is not for press inquiries about Anthropic, partnership requests directed at Anthropic, or feature requests for the Claude AI product. The editors cannot forward those messages to Anthropic on your behalf, and attempting to do so would only delay your request. The MIT CSAIL research hub is a useful reference for academic AI collaboration inquiries unrelated to this site.
| Request type | Typical response | Suggested channel |
|---|---|---|
| Factual correction (with source) | 3 business days | editors@claudeai.gr.com |
| Factual correction (without source) | 5 business days | editors@claudeai.gr.com |
| Dead link report | 2 business days | editors@claudeai.gr.com |
| Typo or formatting error | 2 business days | editors@claudeai.gr.com |
| Topic suggestion | Monthly review cycle | editors@claudeai.gr.com |
| Urgent security misinformation | 1 business day | Email with URGENT in subject |
After you send a correction
The editors send a brief acknowledgement when a correction arrives, typically within one business day. When the fix goes live, the editors reply with the updated URL so you can verify that the change is what you expected. If the editorial team disagrees with a proposed correction — usually because a more current source supports the existing text — they will explain why in the reply and include the source they used. The goal is transparency about the editorial decision, not a one-sided acceptance or rejection without context.
Corrections are not attributed by default. If you would like a note on the page crediting you by name for a significant correction, include that request in your email. The editors will add a brief inline note in the format "Correction contributed by [name], [date]" at the bottom of the relevant section. Most contributors prefer not to be named; the option exists for those who want it.
Questions about reaching the editorial team
How do I report a factual error on a Claude AI reference page?
Email editors@claudeai.gr.com with the page URL, a quote of the incorrect text, what the correct text should say, and a link to your source. Corrections with a source are prioritized and typically resolved in three business days. The NIST AI RMF and vendor changelogs are the most commonly accepted primary sources for technical claims on this hub.
What is the best way to report a dead link on this Claude AI reference?
Email editors@claudeai.gr.com with the page URL and the anchor text of the broken link. Dead links are usually fixed within two business days because no content review is required. If you know the correct destination URL, include it — that cuts the resolution time further. You do not need to include a source for a dead link report.
Can I suggest a new topic for the Claude AI reference hub?
Yes. Email editors@claudeai.gr.com with a brief description of the topic and why it fits the hub's scope: installation, configuration, model selection, skills, and the API reference. The editorial team reviews suggestions monthly. Topics that fall outside this scope — general AI commentary, framework-specific integrations, or speculative roadmap items — are typically declined, but the editors will explain why if that applies to your suggestion.
Does the Claude AI reference hub accept guest contributions?
The hub does not currently publish guest posts. All content is written and reviewed by the core editorial team to maintain consistency across pages. If you have a well-sourced addition or a significant correction, email editors@claudeai.gr.com. The editors will incorporate it with attribution if appropriate. For AI research resources by external contributors, Stanford HAI publishes a range of externally contributed work.
Related topics
The about this reference page explains the editorial model, review cadence, and independence policy for this hub — useful context if you are evaluating whether to trust a specific piece of content before sending a correction. The editors and contributors page lists who covers which section and their typical review window, so you can address your message to the most relevant editor if you prefer. If you spotted an issue on a specific install page, the getting started guide and install claude code pages are the most frequently corrected — check whether your issue is already noted in the current version before writing in.
For broader context on this reference's scope, the resource hub maps every page by user type and explains how the sections relate to each other. If what you need is not covered here at all, the trust and safety page links to external academic and government resources that may have the answer. The claude code overview, claude api reference, and models overview are the three pages that receive the most correction reports and are therefore the most actively maintained.
Found something that needs fixing?
Send the page URL and a brief description to editors@claudeai.gr.com and the team will triage it within five business days.
Email the editors